Rules and Conditions for Piercings Purchased and Services Provided at Our Shop Piercings Works Amsterdam
Return Policy:
If the sterilization pouch of the piercing has been opened, returns are not possible.
If the pouch has not been opened, you can return the piercing within 14 days and receive a full refund.
Repairs:
In case of issues with the piercing, such as a damaged screw or a dislodged stone, we offer a repair period of up to 60 days after purchase. This means we will repair your piercing within this time frame.
All piercings come with a 6-month warranty, which covers manufacturing defects and repairs free of charge within this period.
Please note: We are not responsible for the loss of piercings.
Loss of a Piercing:
In the event of losing a purchased piece of jewelry, we are not responsible. In such cases, please contact your home insurance provider to file a claim for the loss.
Special Service for Customers Who Had Their Piercing Done with Us:
If you lose your piercing or a ball within 7 days of placement, we will provide a free replacement, including assistance with reapplication.
Please make sure to keep your receipt to take advantage of this service.
Thank you for trusting our services and products!
Ready for your new piercing? Book your appointment at Piercings Works Amsterdam.