Crystal Guarantee
A Crystal Evolution item purchased under € 45: the guarantee is two (2) weeks.
A Crystal Evolution item purchased above € 45: the guarantee is one (1) year.
This guarantee does not cover:
Normal wear tear and aging, like: scratched silver, alteration of color and/or material of straps of chains, such as leather, textiles and peeling of the plating. Any damage on any part of the crystal piercing item resulting from abusive use, lack of care, accidents, incorrect use.
Taking care of your Crystal Piercing item
To ensure the quality and life span of your genuine crystal piercing, you should keep in mind that it should not come in contact with: soap, chlorine, alcoholic fluids, perfume, creams, salt water.
Cleaning and polishing: Use a Silver Polishing cloth.
Important Information
At Piercings Works, we understand the importance of using high-quality materials and expert craftsmanship during the piercing process. That’s why we offer a 7-day warranty covering any material or manufacturing defects. If you notice that the stone has fallen out of your piercing within 14 days, please contact us immediately. We are ready to assist you in resolving the issue.