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One of the world's top 10 piercing and tattoo studio’s

Crystal Guarantee

 

A Crystal Evolution item purchased under € 45: the guarantee is two (2) weeks.

A Crystal Evolution item purchased above € 45: the guarantee is one (1) year.

This guarantee does not cover:

Normal wear tear and aging, like: scratched silver, alteration of color and/or material of straps of chains, such as leather, textiles and peeling of the plating. Any damage on any part of the crystal piercing item resulting from abusive use, lack of care, accidents, incorrect use. 

Taking care of your Crystal Piercing item

To ensure the quality and life span of your genuine crystal piercing, you should keep in mind that it should not come in contact with: soap, chlorine, alcoholic fluids, perfume, creams, salt water.

Cleaning and polishing: Use a Silver Polishing cloth.

Print this retour form

Of course, we understand the importance of quality materials and the skill of our experts in the piercing-making process. That's why we offer a 7-day guarantee that covers any material or craftsmanship defects in your piercing. If you notice that the stone has fallen out within 7 days, please contact us immediately so we can help you resolve the issue.

However, to reduce the risk of stone loss in your piercing, we provide you with several tips:

Clean your piercing regularly - maintaining hygiene and cleanliness can help prevent the buildup of dirt and bacteria that can cause the stone to fall out.

Avoid scratching or pulling the piercing - any roughness can cause the stone to detach.

Don't sleep on your piercing - pressure on the piercing during sleep can cause the stone to detach.

Avoid using chemicals on your piercing - certain chemicals, such as lotions or perfumes, can damage the material and cause the stone to fall out.

Choose the appropriate material - selecting quality material for your piercing reduces the risk of stone loss.

Check the tightness - if you notice that the stone is loose or moving, check the tightness and adjust if necessary.

Don't play with the piercing - unnecessary touching and playing with the piercing can cause the stone to detach.

By following these tips, you can help keep your piercing safe and keep the stone in place. If you have any additional questions or concerns, feel free to contact us, we are happy to help.